How can we help you present your work?

Whether you are setting up your first portfolio, structuring a client case study, or trying to make your project archive easier to navigate, this page points you to the right place. Browse the guides below or reach out directly if you prefer a quick answer.

Direct contact with the studio

Whether you are preparing a commission, need guidance on structuring a case study, or want to discuss how IMECNT can support your public profile, the studio is reachable through the channels below. We usually respond within one working day.

Studio address

313 Mavuso Key Suite 078
North Liezelmouth, GP 7936

The studio operates by appointment. If you would like to visit in person to review printed proofs or discuss a long-term collaboration, send a note in advance so we can arrange a suitable time.

Phone and email

For portfolio reviews, commission inquiries, or questions about template systems and project archives, email is the fastest route. Include a short description of your work and the context of your request.

Working hours

Monday to Friday, 9:00 to 18:00. We keep weekends for personal project work, so replies may be slower between Saturday and Sunday.

Response time

Most messages receive a reply within 24 hours on working days. Complex inquiries about ongoing commissions may take a little longer to answer properly.

What to include

When reaching out about a new project, mention your medium, the expected timeline, and whether you already have a portfolio structure in mind. This helps us give a more useful response.

Support that understands studio deadlines

When a client brief lands on a Friday afternoon, you need answers that do not wait until Monday. Our support team works with the same timeline pressure you do, so we keep response windows short and the guidance practical.

Whether it is a question about template behaviour, export settings, or how to structure a case study for a specific client, we reply with the kind of detail you can act on immediately.

Email support

For detailed questions about your portfolio structure, project documentation, or account settings. Attach screenshots or a link to the page in question and we will walk through it with you.

info@imecnt.com

Phone support

Prefer to talk through a problem out loud? Call us during working hours and we will help you sort out the issue on the spot, from template tweaks to client presentation prep.

+27344427890

Response times

Email

Within 4 working hours

Phone

Immediate during hours

Complex requests

Follow-up within 24 hours

Working hours are Monday to Friday, 09:00 to 18:00. If you write outside those hours, we pick it up first thing the next working day.

For common questions about portfolio setup, template options, and account management, check the FAQ section first.

Contact us directly
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